Contact information
OFFICIAL COMPANY INFORMATION Hangzhou Gelangte Network Technology Information Co., Ltd. Operator of the Blendecove professional makeup brush online store.
GET IN TOUCH
Got questions about our makeup brushes, orders, shipping, returns, refunds, payments, or privacy policies? Our professional customer service team is always available to provide dedicated support.
Customer Support: service@blendecove.com
Email serves as our main communication channel for all product consultations and order-related inquiries.
When you write to us, please prepare:
For existing orders: Please provide your order number and the email address used during checkout to help us process your inquiry faster and reply more efficiently.
For damaged / wrong / missing makeup brush products: Briefly describe your issue, and attach clear photos or videos of the makeup brushes, product packaging, and shipping label for verification.
For return requests: Please contact our team in advance before sending back any items. We will offer official return guidelines and the correct return shipping address for your order.
Response Time
Our team typically responds to all customer inquiries within 1–2 business days. Requests involving logistics confirmation, payment disputes, refund reviews, and privacy-related applications may require additional review and processing time.
BUSINESS INFORMATION
Company: Hangzhou Gelangte Network Technology Information Co., Ltd.
Email: service@blendecove.com