Terms and Conditions

These Terms and Conditions (“Terms”) govern all purchases made through blendecove.com.

The blendecove.com online storefront is owned and operated by Hangzhou Jiaofei Trading Co., Ltd. By placing an order through our website, you acknowledge that you have read, understood, and agreed that your transaction is subject to these Terms and any other published store policies.

These Terms apply to all orders and purchases of cosmetic and personal care products offered through blendecove.com. Additional policies published on our website also govern your purchase and should be read in conjunction with these Terms, including:

• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Product Support & Care Guidelines

Where applicable, these policies collectively form the complete agreement between you and BLENDECOVE regarding your purchase.

We make every reasonable effort to describe and display our cosmetic products, shades, undertones, textures, ingredients, net weights, packaging, and pricing as accurately as possible. BLENDECOVE products include foundations, skin tints, concealers, priming emulsions, gel and liquid eyeliners, lipsticks, and lip glazes.

However, actual product appearance on skin may vary slightly due to:

• Individual skin undertones, natural lip pigmentation, and skin pH levels.
• Computer monitor, smartphone display, and color calibration settings.
• Ambient lighting conditions during photography or application.
• Normal manufacturing tolerances and cosmetic batch variations.
• Formulation enhancements, natural mineral pigment shifts, or packaging updates.

Such minor variations are typical in cosmetic manufacturing and do not constitute a defect. We reserve the right to correct typographical errors, update product descriptions, revise availability, or modify store content where reasonably necessary. If an error affects an order you have already placed, we will contact you with available options or cancel the affected item with a full refund.

Certain BLENDECOVE products include specialized architectural packaging, including:

• Precision doe-foot wands and micro-fleece reservoir applicators.
• Glass dropper pipettes and hygienic dispenser pumps.
• Retractable mechanical twist-up mechanisms.
• Custom precision pencil sharpeners and built-in blending sponges.
• Magnetic snap-closure caps and weighted sculptural stands.

Customers are responsible for reviewing product information, usage instructions, and safety guidance before use. Unless expressly indicated, BLENDECOVE does not guarantee compatibility with non-original third-party cosmetic applicators or replacement tools.

When you submit an order, you will receive an automated order confirmation via email. This confirmation signifies receipt of your order request but does not constitute formal acceptance or confirmation of dispatch.

We reserve the right to limit, refuse, verify, or cancel an order where reasonably necessary, including:

• Payment authorization failure or irregular banking signals.
• Suspected payment fraud or unauthorized transaction activity.
• Inventory shortages or production limitations.
• Incorrect pricing, promotional errors, or inaccurate product descriptions.
• Carrier shipping restrictions or undeliverable destination addresses.
• Unusual bulk quantities indicating unauthorized commercial resale.
• Statutory or trade restrictions preventing lawful delivery.

If your order is canceled after payment has been charged, a prompt refund will be issued to your original payment method.

If you need to modify or cancel an order, please contact our support team immediately at service@blendecove.com.

We make every reasonable effort to assist before fulfillment commences. However, once an order has entered our automated warehouse picking, packing, and dispatch stream, modifications or cancellations are no longer possible. If your package has already shipped, our standard Return & Refund Policy will apply upon delivery.

All product prices on blendecove.com are displayed and processed in U.S. Dollars (USD) unless a regional localized currency is selected during checkout.

Prices may vary depending on product variant, shade selection, destination, and promotional eligibility. The total payable amount, including applicable shipping fees and taxes, is displayed clearly on the checkout page before payment is completed.

In the event of an obvious technical pricing error, we reserve the right to cancel the order and provide a full refund.

Applicable sales taxes and shipping charges will be calculated and displayed during checkout where supported.

For international cross-border deliveries, shipments may be subject to local customs duties, import tariffs, VAT, or clearance inspection fees levied by the destination country's customs authority. Unless expressly collected during checkout, these charges are the responsibility of the recipient. Please consult your local customs department for guidance on cosmetic import thresholds.

Available payment methods are displayed during checkout. By submitting payment details, you confirm that:

• You are legally authorized to utilize the chosen payment instrument.
• All billing information provided is true, accurate, and current.
• You authorize our payment processors to debit the total transaction value.

All payments undergo automated security verifications and fraud screenings via certified PCI-DSS compliant payment gateways.

BLENDECOVE may occasionally offer promotional discounts, voucher codes, gift bundles, or free delivery incentives. Promotions are governed by their specific stated terms and conditions.

Unless explicitly stated, promotional codes cannot be combined with other offers, and discounts cannot be applied retroactively to finalized orders. We reserve the right to suspend or adjust promotions where permitted by applicable law.

Shipping methods, delivery estimates, dispatch schedules, and tracking availability are governed by our Shipping Policy. Delivery dates are estimates and may be influenced by external factors beyond our reasonable control, such as carrier volume, weather, customs inspections, or holiday periods.

Customers must provide an accurate and deliverable shipping address. Packages containing delicate glass flacons, fine eyeliner tips, or soft lipstick bullets are packed with protective materials; customers should inspect items promptly upon receipt.

Our procedures for returns, refunds, and exchanges are governed by our Return & Refund Policy. For health, safety, and cosmetic hygiene reasons, returned beauty products must remain unopened, unused, and in their original sealed packaging unless deemed defective or damaged on arrival.

Please contact customer care at service@blendecove.com before initiating any return to receive proper return authorization and instructions.

If your BLENDECOVE order arrives damaged in transit, defective, or incorrect, please notify our customer care team promptly. To assist in resolving the issue swiftly, please provide:

• Your order number and account email address.
• Clear photographs of the damaged product and applicator.
• Photographs of the shipping label and outer packaging.
• A brief description or video illustrating the defect.

Please retain the product and packaging until our team completes its review. Approved claims will receive an immediate replacement, partial credit, or full refund as appropriate.

Cosmetic products purchased from BLENDECOVE should be used strictly for their intended personal beauty purpose in accordance with packaging instructions and safety warnings:

Net weights, fluid volumes (e.g., 10 mL, 30 mL), and dimensions displayed on blendecove.com are stated in accordance with international cosmetic standards. Minor manufacturing tolerances may exist in bottle thickness or visual fill lines, but all products meet or exceed their declared minimum net contents.

Products offered on blendecove.com are intended strictly for lawful personal, cosmetic, or gift use. Unauthorized commercial resale, drop-shipping without written agreement, or parallel gray-market exportation is strictly prohibited. We reserve the right to limit order quantities per household or decline orders suspected of commercial diversion.

You may not utilize blendecove.com, its purchasing checkout, or its content for:

• Fraudulent transactions or stolen credit card activities.
• Systematic discount code scraping or voucher abuse.
• Interfering with website security, servers, or checkout APIs.
• Filing bad-faith chargebacks, false damage claims, or abusive refund requests.
• Reverse-engineering cosmetic formulations or unauthorized brand imitation.

We actively cooperate with cybersecurity networks and law enforcement to report fraudulent transactions.

All content on blendecove.com—including the BLENDECOVE trademark, logos, sculptural packaging silhouettes, product photography, editorial copy, graphics, web layouts, and code—is the proprietary intellectual property of Hangzhou Jiaofei Trading Co., Ltd. or its licensors.

No material from this website may be reproduced, retransmitted, scraped, or commercially exploited without our prior written authorization.

We rely on vetted third-party service providers for hosting (Shopify), payment processing, cross-border logistics, customer service software, and digital analytics. These external services operate under their own independent terms and policies, and BLENDECOVE does not assume liability for third-party systems outside our control.

By submitting an order or contacting us through blendecove.com, you consent to receive communications from us electronically. These communications include order receipts, shipping notifications, customer care responses, and statutory legal disclosures.

To the maximum extent permitted by applicable law, blendecove.com and its products are provided on an “as is” and “as available” basis without express or implied warranties beyond those explicitly stated.

In no event will BLENDECOVE or Hangzhou Jiaofei Trading Co., Ltd. be liable for indirect, incidental, punitive, or consequential damages resulting from the use of our products, site access interruptions, or delayed deliveries. Our total aggregate liability for any claim arising from an order is limited strictly to the purchase price paid for the affected product.

If any clause of these Terms is deemed unlawful or unenforceable by a competent court, that specific provision shall be deemed severable and will not impair the validity or enforceability of the remaining provisions.

We reserve the right to revise these Terms periodically. The version in effect at the time you complete your order will govern that specific transaction.

If you have questions regarding these Terms, your order, product specifications, or store policies, please contact our support desk: